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FAQ
Frequently Asked Questions
This page answers common questions about how Smart Grid Charge designs, deploys, and optimizes distributed energy, virtual power plants, and EV charging systems. The goal is to provide clear, practical information to support informed decisions.
Frequently asked questions
GeneralEV ChargingOperations & MaintenanceDistributed Energy ResourcesVirtual Power PlantEnergy AssessmentSmart Grid Playbooks
What does Smart Grid Charge do?
Smart Grid Charge designs, deploys, and optimizes distributed energy systems, EV charging infrastructure, and virtual power plants using AI-driven controls.
What types of energy assets do you work with?
We work with solar PV, battery energy storage systems (BESS), EV chargers, controllable loads, and grid-interactive building systems.
How do you improve resilience?
We enable on-site generation, storage, and intelligent controls to maintain operations during outages and grid disruptions.
Do your solutions generate revenue?
Yes. Assets can participate in demand response, capacity, and flexibility markets depending on location and utility programs.
Do you provide end-to-end project delivery?
Yes. We manage planning, engineering, procurement, construction, commissioning, software integration, and ongoing operations.
How does your AI optimization work?
Our platform analyzes real-time energy data and grid signals to automate dispatch, load shifting, and asset coordination for maximum value.
How do we get started?
Engage with our team to assess your site, define objectives, and design a grid-interactive energy strategy aligned with your goals.
Can you integrate with existing infrastructure?
Yes. We design solutions to integrate with existing electrical systems, DER assets, and utility programs.
Who are your typical customers?
Utilities, municipalities, building owners, developers, and institutional partners operating or deploying energy infrastructure.
Do you offer fleet charging solutions?
Yes. We design and deploy scalable fleet charging systems with scheduling, managed charging, and future expansion in mind.
Can EV charging be integrated with solar and battery storage?
Yes. We integrate EV chargers with on-site solar, battery storage, and load controls to reduce demand charges and improve resilience.
Is your EV charging infrastructure scalable?
Yes. Systems are designed for phased deployment and future capacity growth without major rework.
How do you manage charging load and peak demand?
We use intelligent load management to balance charging demand, prevent overloads, and optimize energy costs in real time.
What EV charging solutions do you provide?
We deliver end-to-end EV charging solutions, including site assessment, engineering, utility coordination, construction, commissioning, and ongoing operations.
How do you ensure charger uptime and reliability?
We provide continuous monitoring, remote diagnostics, and proactive maintenance to maximize uptime and performance.
Can EV chargers participate in grid or VPP programs?
Yes. Where allowed, EV chargers can be enrolled in demand response and virtual power plant programs to support the grid and generate value.
Do you handle utility and permitting coordination?
Yes. We manage utility interconnection, load studies, permitting, and compliance to streamline deployment and reduce delays.
What types of EV chargers do you support?
We support Level 2 and DC fast chargers across commercial, fleet, multifamily, and public applications.
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